Last Updated: October 14, 2026
This Privacy Policy explains how Tip Top K9 collects, uses, protects, and discloses personal information when you use our website, contact us, schedule dog training, purchase services, or interact with our team. Using our website, providing a phone number, or accepting this Privacy Policy does not by itself grant permission to send SMS text messages.
We may collect information you provide, such as your name, email address, telephone number, mailing address, payment and billing details, information about your dog, appointment preferences, and messages you send us.
We may automatically collect device and website activity information such as IP address, browser type, referring pages, site interactions, and cookie identifiers.
We may use cookies, analytics tools, advertising pixels, and server-side measurement technologies to understand site use and measure advertising performance. These services may include Google Analytics, Google Ads, Meta, and service providers operating on our behalf.
Advertising measurement may use site activity, conversion events, and protected identifiers such as hashed email addresses where permitted by law. You can manage cookies in your browser settings.
Important SMS exception: We do not provide mobile phone numbers, SMS opt-in data, or messaging consent records to advertising platforms, third parties, or affiliates for their marketing or promotional purposes. This applies to SMS-program information regardless of whether it is stored in plain text or hashed form.
We do not sell personal information for monetary compensation.
We use personal information to answer inquiries, schedule and deliver dog training, process payments, provide customer support, maintain accounts and records, operate our website, measure business performance, protect our customers and staff, and comply with applicable law.
When you separately opt in, we also use your mobile number and consent records to send and manage appointment-related SMS communications.
We may disclose information to service providers that help us with website hosting, payment processing, scheduling, customer relationship management, telephone services, analytics, customer support, and lawful business operations.
Providers assisting with SMS delivery receive only the information necessary to deliver or administer Tip Top K9 messages and may not use it for their own marketing.
We may disclose information when legally required or necessary to protect rights and safety.
We do not sell, rent, share, transfer, or provide mobile phone numbers, SMS opt-in data, or messaging consent information to third parties or affiliates for marketing or promotional purposes.
We may disclose this information only to service providers acting for Tip Top K9 as needed to operate our SMS program, or when legally required.
SMS consent is not transferred to another brand or used to enroll you in third-party messages.
Program and Purpose
Tip Top K9 sends optional appointment confirmations, appointment reminders, rescheduling notices, and scheduling updates.
This SMS program does not send advertisements, discounts, promotional offers, or marketing texts.
Website Opt-In
On our Schedule a Lesson form, customers can voluntarily check a separate SMS consent checkbox that is unchecked by default.
The form can be submitted and services can be purchased without consenting to text messages.
The checkbox says:
“Yes, I agree to receive text messages from Tip Top K9 about my appointments, reminders, and scheduling updates.”
The disclosure beside the checkbox says:
“Message frequency varies based on your appointments. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to make a purchase. See our Privacy Policy and Terms and Conditions.”
Telephone Opt-In
During a call with Tip Top K9, a representative may read our verbal opt-in script, provide the Privacy Policy and Terms and Conditions web addresses, and ask for permission to send appointment-related texts.
We enroll the customer only after a clear affirmative response.
The exact verbal script appears in our Terms and Conditions.
Consent Records
We document the consent method, time, phone number, and affirmative action or response.
Providing a phone number alone, making a purchase, or accepting our site policies is not SMS consent.
Consent is voluntary and not required to buy our services.
Message Frequency and Charges
Message frequency varies based on appointment and scheduling activity.
Message and data rates may apply, depending on your carrier and plan.
Tip Top K9 does not separately charge for SMS messages.
Opt Out and Help
Reply STOP to any Tip Top K9 text to opt out.
You may receive one final opt-out confirmation; no further program messages will be sent unless you opt in again.
Reply HELP for help, or call (833) 484-7867.
After consent is recorded, Tip Top K9 sends a program-enrollment confirmation with message-frequency, rates, STOP, and HELP information.
Depending on your location, you may have rights to request access, correction, or deletion of your personal information and to opt out of certain sharing for cross-context behavioral advertising.
Some advertising measurement practices may be considered sharing under California law even when information is not sold for money.
Contact us using the information below to exercise applicable rights.
You can adjust browser cookie settings, unsubscribe from marketing emails, or reply STOP to end SMS appointment messages.
We retain information for as long as reasonably necessary for services, legal requirements, disputes, security, and legitimate business records.
Consent and opt-out records may be retained as needed to document compliance.
We employ reasonable administrative, technical, and physical safeguards; however, no internet transmission or storage system is guaranteed secure.
Our site is not intended for children under 13.
Our website may link to other sites whose privacy practices are outside our control.
We may revise this Privacy Policy and will update the date at the top.
Changes do not automatically enroll anyone in SMS messages.
For questions or privacy requests, contact Tip Top K9 at (833) 484-7867 or https://tiptopk9.com/.
For SMS program terms, visit https://tiptopk9.com/terms-and-conditions/.
This Privacy Policy is published at https://tiptopk9.com/privacy-policy/.
