Tip Top K9 Terms and Conditions
Last Updated: October 2, 2026
Please read these Terms and Conditions carefully before using the Tip Top K9 website or services. By accessing or using our services, you agree to be bound by these Terms. Accepting these Terms, using our website, or purchasing our services does not by itself provide consent to receive SMS messages.
Tip Top K9 provides professional dog training services including in-home training, board and train programs, group classes, and related services. Services are provided by trained professionals at Tip Top K9 locations across the United States.
Appointments must be scheduled in advance. Tip Top K9 reserves the right to reschedule or cancel appointments due to trainer availability, weather, or other circumstances beyond our control. Clients are responsible for providing a safe environment for training sessions.
Tip Top K9 operates an SMS text messaging program for customers who specifically consent to receive recurring appointment reminders and scheduling updates from Tip Top K9.
Messages may include appointment reminders, appointment confirmations, rescheduling notices, and other updates about scheduling your appointments. This program does not include promotional or marketing text messages.
Customers may opt in by providing express verbal consent during a phone consultation or booking call with a Tip Top K9 team member.
SMS consent is requested separately from agreement to these Terms or purchase of services. Providing a phone number alone does not enroll a customer in the SMS program.
Before requesting SMS consent, the team member tells the customer where to review the program terms and privacy policy:
“Our SMS terms are at tiptopk9.com/terms-and-conditions, and our privacy policy is at tiptopk9.com/privacy-policy.”
The team member then reads the following consent request:
“Would you like Tip Top K9 to text you appointment reminders and scheduling updates? Message frequency varies, and message and data rates may apply. You can reply STOP to stop or HELP for help. You don’t have to agree to texts to purchase our services. Is that okay?”
The customer must clearly answer yes before being enrolled in SMS communications. If the customer declines or does not affirmatively agree, the customer is not enrolled. Tip Top K9 retains proof of consent, including the date and method by which it was obtained.
Consent is provided specifically to Tip Top K9. SMS consent is not shared with or transferred to third parties or affiliates for their marketing or promotional purposes.
After you affirmatively opt in, you will receive an immediate text confirming enrollment in Tip Top K9 appointment reminders and scheduling updates. The confirmation includes message frequency, the message and data rates disclosure, help information, and opt-out instructions.
Message frequency varies based on your scheduled appointments and scheduling activity.
Message and data rates may apply depending on your mobile carrier and service plan. Tip Top K9 does not charge separately for SMS messages, but your mobile carrier may impose charges.
Mobile carriers are not responsible for delayed or undelivered messages.
You may opt out of Tip Top K9 SMS communications at any time by replying STOP to any message.
After you opt out, you may receive one final message confirming that you have been unsubscribed. No additional SMS messages will be sent unless you subsequently provide express written consent to receive messages again.
Reply HELP to any Tip Top K9 SMS message for assistance, contact Tip Top K9 at (833) 484-7867, or contact us through our website at https://tiptopk9.com/.
Consent to receive SMS messages from Tip Top K9 is not required as a condition of purchasing any goods or services.
Mobile phone numbers, SMS opt-in information, SMS consent records, and messaging consent information will not be sold, rented, shared, or provided to third parties or affiliates for their marketing or promotional purposes.
SMS consent applies specifically to Tip Top K9 and is not transferable to another company, affiliate, or third party for marketing or promotional purposes.
For additional information about how Tip Top K9 collects, uses, and protects personal information, please review our Privacy Policy at https://tiptopk9.com/privacy-policy/.
Payment terms are provided at the time of booking. Tip Top K9 reserves the right to modify pricing at any time. Refund eligibility is determined on a case-by-case basis and subject to the terms agreed upon at the time of service purchase. Please contact your local Tip Top K9 location for refund inquiries.
Clients are responsible for disclosing any known behavioral issues, medical conditions, or history of aggression in their dog prior to services beginning. Tip Top K9 reserves the right to discontinue services if a dog poses a safety risk to trainers, staff, or other animals.
Tip Top K9 and its franchisees are not liable for any injury, loss, or damage resulting from the actions of a client’s dog during or after training. Training outcomes depend on consistent reinforcement by the owner and results are not guaranteed.
All content on tiptopk9.com including text, images, videos, and training materials is the property of Tip Top K9 and may not be reproduced or distributed without written permission.
These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict of law provisions.
Tip Top K9 reserves the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
For questions about these Terms, contact us at:
Tip Top K9
Phone: (833) 484-7867
Website: https://tiptopk9.com/
