Tip Top K9 Terms And Conditions

Tip Top K9 Terms and Conditions

Last Updated: October 14, 2026

Please read these Terms and Conditions before using Tip Top K9 websites or services.

By using our website or purchasing services, you agree to these Terms.

Using the site, entering a mobile number, or accepting these Terms does not by itself authorize SMS messages. SMS consent is obtained separately.

1. Services

Tip Top K9 provides dog training services, including in-home lessons, board and train programs, group classes, and related services at participating Tip Top K9 locations.

2. Appointments and Scheduling

Appointments are scheduled in advance and may be changed due to trainer availability, safety, weather, or other operational circumstances.

Clients must provide accurate contact information and a safe environment for training.

3. Tip Top K9 Appointment Reminder SMS Program

Program Description

Tip Top K9 operates an optional SMS program for appointment confirmations, training appointment reminders, rescheduling notifications, and scheduling-related updates.

We do not send promotional or marketing texts through this program.

Website Opt-In

Customers may enroll when completing the Tip Top K9 lesson request form by affirmatively selecting a separate, optional checkbox that is unchecked by default.

Customers may submit the request and buy services without opting into SMS.

The checkbox states:

“Yes, I agree to receive text messages from Tip Top K9 about my appointments, reminders, and scheduling updates.”

The accompanying disclosure states:

“Message frequency varies based on your appointments. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to make a purchase. See our Privacy Policy and Terms and Conditions.”

Verbal Opt-In During a Telephone Call

A Tip Top K9 representative may obtain consent during a consultation or appointment-booking call.

The representative reads the following complete script, including the Privacy Policy and Terms and Conditions URLs, and waits for a clearly affirmative answer:

“Tip Top K9 offers optional appointment reminders and scheduling updates by text. Our Privacy Policy is at https://tiptopk9.com/privacy-policy/ and our Terms and Conditions are at https://tiptopk9.com/terms-and-conditions/. We do not share your mobile number or SMS consent with third parties for marketing. Message frequency varies by appointment. Message and data rates may apply. Reply STOP to opt out or HELP for help. Text consent is not required to buy services. Do you agree to receive Tip Top K9 appointment reminders and scheduling updates at this number?”

Only an affirmative “yes” authorizes enrollment.

A refusal, silence, or providing a phone number without affirmative consent does not authorize SMS.

We record the date/time, mobile number, consent method, and affirmative response.

Consent is separate from acceptance of these Terms and is not required for purchasing services.

Enrollment Confirmation

Following consent, Tip Top K9 sends an enrollment confirmation identifying Tip Top K9, the nature of the appointment texts, message frequency, possible carrier charges, and how to reply STOP or HELP.

Message Frequency and Rates

Message frequency varies with scheduled appointments and scheduling activity.

Message and data rates may apply.

We do not charge a separate SMS fee; your mobile carrier may charge under your plan.

Opt Out: STOP

To stop receiving appointment texts, reply STOP to any Tip Top K9 SMS message.

We may send one final confirmation of opt-out, then stop program messages unless you later opt in again.

Help: HELP

For assistance, reply HELP to any Tip Top K9 SMS message or contact us at (833) 484-7867 or https://tiptopk9.com/.

Consent and Carrier Disclaimer

SMS consent is voluntary and not required to make a purchase.

Carriers are not liable for any delayed or undelivered messages.

Mobile Information and Privacy Policy

We do not sell or share mobile phone numbers, SMS opt-in data, or messaging consent information with third parties or affiliates for their marketing or promotional purposes.

We may provide necessary information to service providers solely to deliver this SMS program, without permission to use it for their own marketing.

Review our Privacy Policy for more information.

4. Payment and Refunds

Prices and payment terms are disclosed during booking or purchase.

Refund requests are reviewed under the service agreement and terms agreed to when purchasing.

Contact your local Tip Top K9 location about specific billing or refund questions.

5. Client Responsibilities and Safety

Clients are responsible for disclosing known behavior concerns, relevant medical conditions, and any history of aggression or bite risk before services begin.

Tip Top K9 may decline or discontinue training when safety concerns cannot be reasonably addressed.

6. Limitation of Liability

Dog behavior and training results vary with the dog, environment, and owner participation.

To the extent permitted by applicable law and any controlling service agreement, Tip Top K9 and participating franchisees disclaim liability for harm arising from a dog’s actions outside their reasonable control.

Nothing here waives rights or obligations that cannot lawfully be waived.

7. Intellectual Property

Website content, photos, logos, training materials, and other intellectual property are owned by Tip Top K9 or their respective licensors and may not be copied or distributed without permission.

8. Governing Law

These website Terms are governed by Oklahoma law, to the extent permitted by applicable law and subject to any binding terms in individual client service agreements.

9. Changes to These Terms

We may revise these Terms and update the date above.

Changes to website Terms do not, on their own, grant or renew permission to receive SMS messages.

10. Contact

Tip Top K9

Phone: (833) 484-7867

Website: https://tiptopk9.com/

Privacy Policy: https://tiptopk9.com/privacy-policy/

Terms and Conditions: https://tiptopk9.com/terms-and-conditions/